Client Relationship Executive- DLA
Remote
Full Time
Experienced
DLA Client Relationship Executive – IT, Supply Chain, Distribution, Disposition, Energy
Position Summary
The DLA Client Relationship Executive is responsible for managing and expanding strategic client relationships across DLA J Code(s) and MSC(s) specifically DLA J3, J6, Distribution, Disposition and Energy. This role serves as the primary business development lead for identifying, developing, and growing opportunities aligned with DLA IT and operational priorities supporting DLAs mission.
The position works closely with DLA stakeholders and internal delivery organizations to align company capabilities with customer mission requirements. This role supports growth through relationship management, opportunity identification, strategic planning, solution development, and coordination across technical and functional delivery teams.
Primary Duties and Responsibilities
Client Relationship Management
- Develop and maintain strategic relationships with DLA J3, Distribution, Energy and Troop Support.
- Serve as a primary point of contact for customer engagement related to modernization, warehouse operations, sustainment, transportation management, and enterprise technology initiatives.
- Build trusted relationships with government leadership, operational users, program offices, and acquisition stakeholders.
- Support customer discussions related to operational challenges, capability gaps, modernization priorities, and mission readiness objectives.
- Identify, qualify, and pursue new business opportunities supporting DLA, IT and Operational objectives.
- Develop growth strategies aligned with DLA modernization priorities and mission objectives.
- Support capture planning, pipeline development, and opportunity shaping activities across multiple DLA organizations.
- Collaborate with internal leadership to develop customer-aligned solutions and capability offerings.
- Assist in development of whitepapers, capability briefings, operational demonstrations, technical approaches, and proposal responses.
- Support contract growth within existing programs through identification of additional customer requirements and enhancement opportunities.
- Coordinate with technical and functional delivery teams to align capabilities with customer operational needs.
- Help shape integrated logistics, sustainment, transportation, warehouse management, enterprise technology, and modernization solutions.
- Support workshops, demonstrations, and customer engagements showcasing company capabilities and operational value.
- Align modernization initiatives with emerging technologies including SAP solutions, cloud capabilities, AI-enabled analytics, warehouse automation, and enterprise integration services.
- Partner with sustainment managers, technical services managers, solution architects, and delivery teams to ensure alignment with customer expectations and operational requirements.
- Coordinate with internal business units to support business development, proposal preparation, and strategic planning activities.
- Facilitate communication between customer stakeholders and technical delivery organizations.
- Maintain awareness of DLA modernization objectives across J codes and MSC(s).
- Monitor acquisition activities, operational priorities, and emerging technologies relevant to DLA mission support operations.
- Provide leadership with strategic insight into customer priorities, operational risks, and future growth opportunities.
- Bachelor’s degree in Business, Supply Chain, Information Systems, Logistics, Engineering, or related field (or equivalent experience).
- 7+ years of experience supporting DLA, DoD, or federal logistics, sustainment, supply chain, or enterprise technology environments.
- Demonstrated experience in client relationship management, business development, capture management, or strategic growth activities.
- Strong understanding of DLA’s mission and objectives.
- Experience coordinating with operational, technical, and acquisition stakeholders across complex organizations.
- Strong communication, presentation, and relationship-building skills.
- Proven ability to identify and grow business opportunities within existing client environments.
- Experience supporting DLA J3 or DLA Distribution.
- Familiarity with SAP logistics and sustainment solutions including EWM, TM, ERP, and enterprise modernization initiatives.
- Experience supporting warehouse automation, transportation modernization, digital transformation, or enterprise integration efforts.
- Existing relationships within DLA logistics, sustainment, or technology organizations.
- Experience supporting government proposals, task orders, and capture activities.
- Security Clearance eligibility.
- Location: Remote with preference for the following areas
- New Cumberland, PA
- Mechanicsburg, PA
- DC / Northern Virginia
- Travel: Frequent travel may be required to support DLA client engagement and operational activities
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